Words to the Wise: How Typed Transcripts and Video Captions Are Boosting Student Outcomes

Handouts Media

Presented at 2:00pm in Cotton Creek II on Thursday, November 21, 2019.



  • Wendy Mejia, Customer Success Manager, Rev

Session Details

  • Length of Session: 1-hr
  • Format: Lecture
  • Expertise Level: All Levels
  • Type of session: General Conference


Join Rev as we delve into the research that shows how a simple, low-cost accessibility hack of offering captions and transcriptions can benefit all learners --- and how any university can improve learning experiences greatly, simply by harnessing the power of the written word.


Educational research now indicates that by augmenting learning content with transcripts and captions, institutions can make courses that are not just more accessible — but more helpful generally — to all students. Now that universities are finding this direct, unassailable positive correlation between captions and students’ learning outcomes, Rev has seen that they are also faced with developing a strategy on how to implement an important accessibility initiative. We know because we’ve partnered with hundreds of universities for years. Given that experience, we also know that, particularly within higher education, budgets can be tight. We also know that with the proper guidance and access to inexpensive tools, universities can indeed put accessibility at the forefront of their pedagogical strategy, without breaking the bank. We’ll outline the clear benefits of adding captions and/or transcriptions to learning content so that you can share them with your university.


  1. Outline the clear benefits of adding captions to learning content
  2. Encourage a movement for accessibility across all universities
  3. Managing obstacles such as budget and difficulty of implementation

Disability Areas

All Areas, Cognitive/Learning, Deaf/Hard of Hearing

Topic Areas

Accessible Course Design, Accessible Educational Materials, Administrative/Campus Policy, Assistive Technology, Legal, Procurement, Research, Teaching about Accessibility in Curriculum, Uncategorized, Web/Media Access

Speaker Bio(s)

Wendy Mejia

Wendy Mejia is a Customer Success Manager at Rev in Austin, Texas. She works with enterprise clients beginning with on-boarding and implementation, through product adoption. As a CSM, Wendy builds meaningful relationships with stakeholders to become a trusted adviser and advocate. Wendy creates and implements customer action plans, working closely with Product and Sales teams, in order to ensure the customers objectives and business needs are realized. In this position, Wendy has worked with government and education clients, as well as other industries, to leverage Rev’s caption and transcription service lines to ensure accessibility, drive viewer engagement, and identify actionable insights. Wendy graduated from the University of Texas with a Biomedical Engineering degree with a focus on Cellular and Biomolecular Engineering.