The online accessibility hub: what makes a great institutional accessibility website?


Presented at 2:15pm in Plaza Ballroom D on Wednesday, November 17, 2021.



  • David Sloan, Principal Accessibility Engineer, Research and Strategy Lead, TPGi

Session Details

  • Length of Session: 1-hr
  • Format: Lecture
  • Expertise Level: All Levels
  • Type of session: General Conference


An online accessibility hub is an institutional website that can play a pivotal role in helping advance digital accessibility across campus. With the help of real-world examples, learn what kinds of accessibility information and functionality can help different stakeholders across campus build skills and knowledge, and meet their accessibility responsibilities.


In our work advising higher education institutions on advancing digital accessibility strategy, we recognize the importance of a web site that acts as a central hub of accessibility information and support for a range of stakeholders across campus.

But what's the function of an effective institutional accessibility web site? Who should it support, and what kind of content and services should it offer? Who should look after it, and how can it be kept relevant over time?

Based on a review of examples from across the higher education sector, and past experience of providing support to build accessibility awareness, knowledge and skills, this session focuses on exploring the essential components of an institutional accessibility web site.

In the session, we’ll: * cover the accessibility needs of different stakeholder groups, and how best to address them through content, tools, and other functionality * identify where to source effective content to support the site, and * explore tactics for how to build and maintain a site with limited resources

Throughout the session, we'll refer to examples of best practice in providing an institutional accessibility web site.

At the end of the session, attendees will be able to: * evaluate their institution’s own accessibility web site, and * identify potential areas for enhancing how it supports building a culture and practice of accessibility.


  1. An online accessibility hub plays an important role in institutional accessibility strategy.
  2. An institutional accessibility web site needs to serve different stakeholder groups for different purposes.
  3. Strategically managing an institutional accessibility web site helps maintain relevance and effectiveness.

Disability Areas

All Areas

Topic Areas

Faculty Development & Support, Uncategorized, Web/Media Access

Speaker Bio(s)

David Sloan

David Sloan is Research and Strategy Lead for TPGi. He’s spent over 20 years as an accessibility and inclusive design researcher, educator and consultant, helping people to create and provide great digital products and services that can be used by as many people as possible, regardless of disability. He joined TPGi in 2013, having previously worked at the University of Dundee’s School of Computing, one of the world’s largest academic research groups investigating disability, ageing, and inclusive technology design.