Leveraging Exceptions Processes to drive accessibility

Handouts Media

Presented at 9:15am in Standley II Lab on Friday, November 22, 2019.



  • John Jones, Wichita State University

Session Details

  • Length of Session: 1-hr
  • Format: Lecture
  • Expertise Level: Beginner
  • Type of session: General Conference


Wichita State University has developed an exceptions process that is designed to both track the places where our efforts to provide accessible opportunities are not quite there yet, but also as a tool for driving the conversation forward and pushing the institution towards an ever more accessible future.


Wichita State University's exceptions process -- which is based on the excellent example at Ohio State University -- is designed to be both a means for tracking our exceptions, but as a driver of improvement and cultural change on campus.

In this presentation we will explore the roots of the exception process -- the information that is gathered, the expectations for faculty, and the process we developed to manage the entire process in an efficient way.

Attendees will come away with a model for an exceptions process for their own institution, example policy and procedures, and some lessons learned from the early stages of implementing our system.


  1. An exceptions process is an opportunity for education and culture change.
  2. Policies and procedures need to make sure that the people involved have skin in the game.
  3. Efficient processes are necessary for managing such a large process.

Disability Areas

All Areas

Topic Areas

Accessible Course Design, Accessible Educational Materials, Administrative/Campus Policy, Teaching about Accessibility in Curriculum, Uncategorized

Speaker Bio(s)

John Jones

John Jones joined the MRC in 2014, and has been the director since 2015. He has been an instructional designer, corporate trainer, new media manager, web developer and college instructor. Jones has an MFA in fiction from Wichita State University and an MA in English and creative writing from Kansas State University. He has fifteen years of teaching experience as a graduate assistant and adjunct for K-State, Butler County Community College, Newman University and Wichita State University.