- James Green, Sr. Director, Head of Accessibility & UX Research, Visa
- Length of Session: 1-hr
- Format: Lecture
- Expertise Level: All Levels
- Type of session: General Conference
We'll cover the basics of how people with disabilities use technology, what the requirements and laws are, how to sell it to your stakeholders, how to find qualified help (avoid fakers!), tons of red flags to look out for - risks you will want to mitigate up front, how to evaluate your team and build a process they can and will want to adopt.
Does your organization need to add accessibility to their process, but you’re unsure how to start? Do you wonder how to get accessibility added and adopted without a mandate from top management? This session will teach you how to inject accessibility into an organization that isn’t going to stop and wait for it to be implemented. We'll cover the basics of how people with disabilities use technology, what the requirements, standards, and laws are, how to sell it to your stakeholders, and how to find qualified help (including how to avoid the fakers!). We'll cover tons of red flags to look out for - risks you will want to mitigate up front, how to evaluate YOUR users, (i.e., the members of your team) and build a process they’ll want to adopt, as well as learn how to write custom requirements and tests that minimize stress on your team but cover all the bases (or use ours, they are done and free!). We'll also teach you how to inspire your team and make sure they are engaged & prepared.
- The 140+ requirements and tests we wrote at Visa to make our products accessible - distilled from WCAG 2.0
- How to develop a strategy, find help, develop requirements, and begin rolling accessibility into your process.
- Tips and insights from a leader who has helped many teams through this process, seen successes & many failures
Assistive Technology, Information Technology, Legal, Other, Procurement, Uncategorized
James Green is Sr. Director, Global Design at Visa, Inc. where he leads Visa’s Global Accessibility and UX Research teams and manages Visa’s Accessibility Portal, where Visa’s Global Accessibility Requirements, test cases, online training, and tools are made available to Visa staff globally. His team also provides live training, accessibility testing, tools, and consulting services to design, development, QA, and product teams across Visa. His UX research team runs Visa’s in-house Usability Testing Lab in Austin, TX.
James has worked in the technology industry for two decades, with more than half of that time focused on Accessibility. In 2007, he helped Visa produce the world’s first large commercial WCAG 2.0 AA conformant website while vetting the draft 2.0 requirements with a real-world development team. James served on the W3C’s Education and Outreach Working Group (EOWG) and lead the WAI Website Redesign Task Force. He speaks regularly at accessibility conferences and holds the Certified Professional in Accessibility Core Competencies (CPACC), Certified Usability Analyst (CUA), Certified User Experience Analyst (CXA), and Certified Scrum Master (CSM) certifications and earned a B.S. Degree in Marketing and a B.S. in Finance, both from the University of Maryland.