Where Accessibility Lives: Incorporating A11y Into Your Process and Team


Scheduled at 11:15am in Standley I Lab on Wednesday, November 20 (2019).



  • Derek Featherstone, Chief Experience Officer, Level Access

Session Details

  • Length of Session: 1-hr
  • Format: Lecture
  • Expertise Level: All Levels
  • Type of session: General Conference


To ensure accessibility as an outcome, we must make sure that accessibility and inclusion is embedded in an organization’s mindset, processes, and tools. Beginning with mindset and then moving into the design and development process, and finally into toolset, we’ll examine the journey to accessibility.


Organizations often progress along a continuum of accessibility experience, with vast differences in levels of maturity ranging from organizations that are completely unaware of accessibility needs, to those that are aware and have made some efforts (and often believe that they’ve hit the mark), to others that have a successful, integrated approach to accessibility.

So how do we move along that continuum to an end state where individuals, teams, and entire organizations are consciously working to ensure their work is accessible to as many people as possible.

By integrating a mindset of accessibility and inclusion into existing design and development processes, and supporting that with tools for developers, content creators, and testers, accessibility lives in the processes you're already using rather than in one person’s head. We’ll share real-world examples of how accessibility can live in your tools, style guides, and design systems to create a more accessible and inclusive web.


  1. Learn how to examine your own processes and identify opportunities to consciously include accessibility.
  2. Learn the common mistakes organizations make when they misinterpret accessibility advice or their users’ needs
  3. Learn how incorporating users w/ disabilities in your processes leads to more accessible products for everyone

Disability Areas

All Areas

Topic Areas


Speaker Bio(s)

Derek Featherstone

Derek brings 20 years of usability analysis and accessibility consulting and training experience to his work with teams around the world, helping to make digital products more accessible and easier to use, while consistently improving practices, processes, and cultures to be more inclusive.

As an internationally known speaker and authority on accessibility and inclusive design, Derek is focused on ensuring that accessibility and inclusion are seen as an integral part of user experience and service design, rather than as a simple checklist afterthought. He works directly with high-profile clients to ensure they are crafting and facilitating great user experiences for everyone, including people with disabilities.

As a former high school teacher, Derek brings his passion for education to the web industry, delivering technical training that is engaging, informative and immediately applicable. In addition, he is an internationally recognized speaker on the topics of accessibility and user experience, presenting at conferences and industry events throughout the U.S. and abroad.