Trending Tech Tools – 2021 Edition: What’s New, What’s Improved & What’s on the Horizon for AT & Accessibility Tools


Presented at 11:15am in Plaza Ballroom E on Wednesday, November 17, 2021.



  • Rachel Kruzel, Territory Sales Director, Texthelp

Session Details

  • Length of Session: 1-hr
  • Format: Lecture
  • Expertise Level: Beginner
  • Type of session: General Conference


The AT and accessibility fields are constantly evolving given the dynamic nature of technology and our world. Staying on top of these changes and updates is essential. In line with the tradition of past Trending Tech Tools sessions, the latest updates, tools, software programs, and key topics that support and impact these fields will be discussed.


Developments and changes within the assistive technology and accessibility fields are not slowing down. As in years past, continual updates, new tools, key topics, and trends impact our work and the work we do with students everyday. The last year and a half has shaped these fields in ways we never thought possible and has catapulted us into a new era of technology, accessibility, and usability for individuals with disabilities and campuswide accessibility.

This session will provide the annual digest of the changes and updates that have occurred over the last year in the fields of AT and accessibility. As with tradition, new software tools, changes to flagship tools that have shaped our field, trends, key topics, and must know about updates will be featured. Attendees will leave the session with critical updates and information; making them more informed as they work with students and move the needle forward on digital accessibility, usability, and inclusion on their campuses.


  1. Tools, software, trends, and topics central to the AT and accessibility fields develop and update rapidly.
  2. A digest summary of key changes, updates, and topics provides an easy way to stay informed of these changes.
  3. By staying informed of these updates and changes, professionals can better support users and their campus.

Disability Areas

All Areas

Topic Areas

Accessible Educational Materials, Alternate Format, Assistive Technology, Captioning/Transcription, Uncategorized, Web/Media Access

Speaker Bio(s)

Rachel Kruzel

Rachel Kruzel, ATP, is the Territory Sales Director for Texthelp supporting Minnesota, Wisconsin, Iowa, Illinois, and Missouri. She is a RESNA Certified Assistive Technology Professional. Rachel spent ten years working as an Assistive Technology Specialist in Disability Resource Offices at two colleges and universities in Minnesota. During her time in higher ed, she built and developed assistive technology programs at both schools, as well as coordinated the provision of accommodations. At both institutions, she helped to lead the campus’ digital accessibility initiatives and EIT Committee. Rachel is a national expert in the areas of assistive technology, digital accessibility, alternative format course materials, and accommodation provision around testing and notetaking. Rachel presents both regionally and nationally on these topics and others, as well as consults with students, parents, schools, and organizations.