Tips for Working with Accessibility Consultants

Scheduled at 9:15am in Waverly on Thursday, November 15 (2018).



  • Gary Aussant, Director of Digital Accessibility , Perkins School for the Blind

Session Details

  • Length of Session: 1-hr
  • Format: Lecture
  • Expertise Level: Beginner
  • Type of session: General Conference


If you are working with an accessibility consultant (or thinking about it) this presentation will provide some best practices to ensure that the client / consultant partnership is a successful one.


Let's face it, many people working in Higher Education have become accessibility "coordinators" not necessarily by choice. And learning about how to make a website accessible (and teaching others on campus how to do so) can feel like drinking from a firehose. This has led many universities to seeking outside help, whether it be from an individual or a professional services firm that specializes in digital accessibility. If you are thinking about hiring someone to help with your accessibility program, this presentation will give you some advice about how to find the right fit. And if you've already engaged with an accessibility expert, you'll learn about some best practices to get the most out of the engagement.


  1. You'll learn some key criteria for selecting the right accessibility services provider
  2. Setting expectations and communication is the key to a successful partnership (and outcome)
  3. Fixing issues is an iterative process; there are some great tools that can help

Disability Areas

All Areas

Topic Areas

Administrative/Campus Policy, Information Technology, Uncategorized

Speaker Bio(s)

Gary Aussant

With a 20-year career in technology and user experience consulting, Aussant has helped such Fortune 100 companies embrace universal design as Bank of America, Microsoft, Google, Facebook, eBay, General Motors, Transamerica and Twitter. He specializes in design thinking and usability testing to improve digital experiences early in the product development and helping clients sustain accessibility through best practices in day-to-day operations.