Sustaining Web Accessibility at the Penn State University Libraries


Presented at 2:15pm in Waverly on Thursday, November 16, 2017.



  • Binky Lush, Manager, Discovery, Access and Web Services, Penn State University Libraries
  • Vicki Brightbill, Web and Accessibility Specialist, Penn State University Libraries

Session Details

  • Length of Session: 1-hr
  • Format: Lecture
  • Expertise Level: Beginner
  • Type of session: General Conference


Seven years after the NFB complaint was filed against Penn State, the University Libraries continues to sustain our high level of web accessibility while increasing the awareness of accessibility across the Libraries. We will talk about our testing, reporting and communications as well as the Libraries' accessibility roadmap.


In 2010, The National Federation of the Blind filed a web accessibility complaint against Penn State University. The Libraries played a key role in the accessibility work across the University and the web team spent a full year focusing almost solely on web accessibility. Now, seven years later, after a full web redesign and platform migration, we've been able to sustain both our high level of accessibility, and increase the awareness and understanding of the importance of accessibility in the Libraries. In this session, we will talk about our automated and manual testing, our reporting and communication process, and the strides we've made to make accessibility a high priority across the University Libraries. We'll also talk about what's next on the Libraries' accessibility roadmap.


  1. Sustaining web accessibility
  2. Increasing accessibility awareness
  3. Accessibility testing and reporting process

Disability Areas

Cognitive/Learning, Deaf/Hard of Hearing, Mobility, Vision

Topic Areas

Administrative/Campus Policy, Uncategorized, Web/Media Access

Speaker Bio(s)

Binky Lush

Binky Lush is the Manager of Discovery Access and Web Services for the Penn State University Libraries in University Park, PA. She leads a number of teams in the Libraries focusing on enhancing the Libraries’ web site and discovery platforms to ensure an engaging, accessible, and user-centered search and discovery experience.

Vicki Brightbill

Vicki Brightbill is the Web Accessibility Specialist in the Penn State University Libraries.


AHG - Sustaining Web Accessibility Slides