Bridging the Accessibility Gap: AI-Driven Innovations in Higher Education

Presented at 3:30pm in Independence on Wednesday, November 8, 2023.



  • John Maxwell,

Session Details

  • Length of Session: 1-hr
  • Format: Lecture
  • Expertise Level: Beginner
  • Type of session: General Conference


Technology plays an essential role in today’s higher education learning environment. Advances in AI are creating new tools and applications that can compliment existing tools and services while also extending reach to new groups of students to ensure everyone has an equal opportunity to succeed in the classroom and beyond.


When it comes to higher education and accessibility options, technology offers new opportunities to expand services within existing budget constraints. From providing accommodations for students with disabilities to increasing communication and collaboration, new AI powered technology ensures that everyone has an equal opportunity to succeed in the classroom and beyond.

Technology like Otter plays an important role in equalizing access to education, by enabling inclusion and reducing inequalities in higher ed. Powered by artificial intelligence, Otter goes beyond transcribing classes and increases student success with live captions, meeting summaries, and note-taking for the classroom whether remote or in person.


  1. Scale your efforts to support students with accessibility needs
  2. Leverage technology and AI to help students fight classroom distractions and retain information better
  3. Move beyond audio transcripts with live captions

Disability Areas

Deaf/Hard of Hearing, Psychological

Topic Areas

Assistive Technology, Captioning/Transcription, Uncategorized

Speaker Bio(s)

John Maxwell

John Maxwell is the Customer Success Team Lead at John joined in 2021 and has assisted hundreds of colleges and universities in their adoption of Otter. He works closely with faculty to implement and rollout customized adoption strategies. John provides both admin and student support to ensure his clients are maximizing the value of their subscription.