Optimizing Zoom interactions and collaborations

Scheduled at 1:45 pm in Mattie Silks on Wednesday, November 13.

#39554

Speaker(s)

  • George Joeckel, Online Training Program Manager, Utah State University / WebAIM

Session Details

  • Length of Session: 1-hr
  • Format: Lecture
  • Expertise Level: Beginner
  • Type of session: General Conference

Summary

Attendees will learn principles and techniques for optimizing accessibility when using five Zoom tools: Reactions, Chat, Q&A, Polls, and Whiteboards. Attendees will receive information about: potential issues for Zoom participants with disabilities; Zoom's default screen reader alerts associated with these tools; and, Options for modifying a participant's Zoom settings to mitigate these issues. Attendees will also review strategies for using these tools as a presenter.

Abstract

In 2019, WebAIM began testing the Zoom platform to understand its accessibility strengths and weakness in order to develop internal best practices for its use. WebAIM first virtual training was delivered over Zoom at the end of that year. Over the next few years, WebAIM developed a new virtual training focused on increasing the accessibility of Zoom meetings, informed by its ongoing testing and practical experience. The first "Creating and hosting accessible Zoom meetings" workshop was delivered in 2022. This year, based on a multi-year development process, WebAIM launched a new independent-study, video-based online training-- Accessible Zoom: Participants, Presenters, & Hosts.

This presentation will focus on principles and techniques for optimizing accessibility when using five Zoom tools: Reactions, Chat, Q&A, Polls, and Whiteboards. The content will be delivered through the lens of a "Presenter", a role defined as a user that shares information through methods other than the standard video and audio channels available to a participant.

Attendees will learn about potential impacts to participants with disabilities associated with these tools. Attendees will also review Zoom settings that a participant can adjust to mitigate some of these accessibility issues. Attendees will review default screen reader alerts and notifications related to these tools, as well as modifications that a screen reader user can make to their settings. Attendees will also learn techniques for the strategic use of these tools, which when implemented will promote a more equivalent experience for participants.

Keypoints

  1. Zoom has built-in tools for interacting and collaborating that are designed to be accessible by default.
  2. Zoom participants with disabilities have setting options that may optimize interactions and collaboration.
  3. Zoom presenters are able to mitigate the impact of some accessibility issues through strategic tool use.

Disability Areas

Cognitive/Learning, Deaf/Hard of Hearing, Vision

Topic Areas

Assistive Technology, Faculty Development & Support, Other, Uncategorized, Web/Media/App Access

Speaker Bio(s)

George Joeckel

George is the Online Training Program Manager at WebAIM. He has a master’s degree in instructional psychology and technology, and over 20 years of teaching experience. Since 2008, he has developed online courses at Utah State University, and he joined the WebAIM team at the end of 2015. The Accessible Documents video-based course went online in July 2018. To date, more than 10,000 independent-study learners have participated in the training.