Best Practices for Automating Document Accessibility


Presented at 11:45am in Meadowbrook II on Friday, November 16, 2018.



  • Dennis Quon, Director, Document Accessibility Solutions, Crawford Technologies

Session Details

  • Length of Session: 1-hr
  • Format: Lecture
  • Expertise Level: Beginner
  • Type of session: General Conference


It's important that documents be delivered in accessible formats. Traditionally, this is a manual process. New tools are available today that help automate the generation of accessible electronic formats, including Accessible PDF, Accessible HTML, and ePUB. We will discuss best practices for converting published documents such as course material, syllabi, custom courseware, and other educational material to accessible electronic formats for all assistive technologies.


For those who need accessible documents, receiving communications on time is still a challenge. And for organizations and educational institutions that provide accessible documents, tagging documents for accessibility is often slow and costly. Many organizations also have large backlogs of legacy documents that need to be made accessible. Because of this, many institutions are either not in compliance with laws regarding document accessibility, or are in partial compliance. An effective strategy for document accessibility should not only encompass different types of material, but include the other activities and systems used within most educational institutions and other organizations, such as archiving, content management, and website content. In this session, we will take a look at best practices for implementing a document accessibility strategy that takes a “big picture” view of an organization, and is effective and affordable. We’ll talk about what tools can help automate the creation of Accessible PDF, Accessible HTML5, and ePUB formats. The session will concluded with a discussion of the importance of the mobile experience, and a review of tools such as Adobe Acrobat PRO, NetCentric Global Access and CrawfordTech’s Auto Tagger for Accessibility.


  1. How to assess and prioritize different types of documents to define a document accessibility strategy.
  2. What's new with tools and technology that will automate the process of tagging documents for accessibility.
  3. How to follow best practices guidelines to implement an effective and affordable document accessibility plan.

Disability Areas

Cognitive/Learning, Vision

Topic Areas

Accessible Course Design, Alternate Format, Assistive Technology, Other, Uncategorized

Speaker Bio(s)

Dennis Quon

Dennis B. Quon has over 30 year’s of experience in the document industry and over 10 years of experience in the document accessibility space. Before joining CrawfordTech, Dennis worked for Canadian Federal Government, Xerox and in the role of Vice President of Sales for 13 years at a Canadian Print Service Bureau. Dennis began work in the accessibility space at the University of Ottawa his alma mater. Within Crawford Technologies, Dennis leads the Document Accessibility Services and Solutions business at Crawford Technologies’ business providing accessible documents to the visually challenged and automated software solutions to the transactional document industry. Dennis Is a graduate of the University of Ottawa with a B.Comm specializing in Management Information Systems and a Bachelor’s of Social Science.