ADA and the Internet – Legal Update

Handouts Media

Presented at 9:15am in WB I on Wednesday, November 16, 2016.



  • Beth Crutchfield, Vice President of Strategic Consulting and Training Services, Level Access

Session Details

  • Length of Session: 1-hr
  • Format:
  • Expertise Level: Expert
  • Type of session: General Conference


Are you currently the subject of a Settlement Agreement, Consent Decree or Lawsuit or worried that you might be? Join us for a discussion about the ADA, digital accessibility, and the current climate for litigation.


With the increase in Settlement Agreements, Consent Decrees and lawsuits from plaintiffs’ attorneys, many educational organizations are worried about their risk of litigation. As it stands, the ADA does not specifically address the internet, but educational organizations are currently being sued under the ADA. There is quite a deal of confusion about the current interpretation of the law as well as the future of digital accessibility legislation. In this talk, accessibility expert Beth Crutchfield will walk you through the current landscape of legislation and litigation. You will see how the ADA is interpreted in courts across the country and learn how your organization can be prepared for the updates to the ADA expected in the coming years.


  1. Understand the legal, enforcement and regulatory status of the ADA as it applies to web and mobile content.
  2. Understand what steps you should take if you receive a demand letter
  3. Understand how to start addressing accessibility proactively to comply with the projected ADA requirements.

Disability Areas

Cognitive/Learning, Deaf/Hard of Hearing, Mobility, Vision

Topic Areas

Legal, Web/Media Access

Speaker Bio(s)

Beth Crutchfield

As Vice President of Strategic Consulting and Training Services, Beth Crutchfield brings nearly 20 years of program management and policy implementation experience to the Consulting and Training teams at Level Access. Beth has extensive experience working on managing and driving resolution for clients on the terms of Consent Decrees and Office of Civil Rights (OCR) complaints. Her deep regulatory knowledge extends beyond the Digital Accessibility space as she holds many certifications. Beth has extensive experience with testing, remediation, risk profile analysis, structuring remediation programs and building long term Digital Accessibility strategies. While she has significant experience in the financial services industry, she currently leads much of Level Access’ work in the education vertical. Outside of work, Beth remains active in the disability advocacy community in her hometown of Richmond, VA.