Mobile: what not to do

Bios & Handouts Videos

Scheduled at 3:30pm in WB II on Wednesday November, 16.



  • Gian Wild, Ms, AccessibilityOz

Session Details

  • Length of Session: 1-hr
  • Format: Lecture
  • Expertise Level: Beginner
  • Type of session: General Conference


Mobile is ubiquitous these days: with people spending more time on mobile devices than desktop. So what does this mean for mobile web sites? Gian shows some good and some very very bad examples of mobile accessibility.


Mobile accessibility is different to desktop accessibility; there are a whole lot more devices, screen sizes, operating systems and browsers. What this means for accessibility is that things can often go very very wrong and unfortunately it is not a case of just following WCAG2. Gian Wild looks at some major mobile accessibility failures, and some plain old usability failures as well; and talks about what should be done instead.


  1. Mobile accessibility is not the same as desktop accessibility
  2. Touch accessibility needs to be specifically incorporated into mobile sites
  3. All sites are mobile sites.

Disability Areas

Cognitive/Learning, Deaf/Hard of Hearing, Mobility, Vision

Topic Areas

Web/Media Access

Speaker Bio(s)

Gian Wild

Gian Wild is the CEO of AccessibilityOz. She has worked in accessibility industry since 1998. Her major achievements include: the very first Australian accessible web site; the accessibility compliance of the Melbourne 2006 and Gold Coast 2018 Commonwealth Games; her six years’ active membership in the W3C Web Content Accessibility Guidelines Working Group; and her speech on the importance of web accessibility at the United Nations Conference of State Parties in June last year. Gian has spoken at conferences in Australia, US, Canada, South America and Europe.