Your Ally in Change Management


Scheduled at 10:30am in Windsor on Friday, November 22 (2019).



  • Krista Greear, Accessibility Strategist, Blackboard

Session Details

  • Length of Session: 1-hr
  • Format: Lecture
  • Expertise Level: Beginner
  • Type of session: General Conference


Many schools are trying to make big changes regarding accessibility on their campus. Yet, few of us consider how real change happens. As one who has insight into dozens of school’s strategies regarding improving accessible digital content, I want to share some principles of change management that all can utilize regardless of role.


We know that making changes regarding accessibility within higher education is hard. We know that there can be significant cultural, financial, support, and personnel gaps. However, there are some best practices and principles that can help all institutions make their digital content more usable and accessibility in a sustainable way.

I am in a unique position. I am a front-row participant and observer into these higher-level conversations regarding accessibility across hundreds of institutions. While these conversations may start with the introduction of Blackboard Ally, the discussion of making sustainable, institution-wide changes that improves access for all students is applicable for everyone. I want to share the best of the best practices with as many as I can. Regardless if you have Ally or are considering bringing Ally to campus, this presentation will discuss making accessibility changes using change management principles.


  1. Participants will learn the basic components of a successful change management process.
  2. Participants will consume examples and lessons learn from real schools undergoing accessibility initiatives.
  3. Participants will be inspired to try new strategies/techniques regarding campus-wide accessibility efforts.

Disability Areas

All Areas

Topic Areas

Accessible Course Design, Administrative/Campus Policy, Other, Teaching about Accessibility in Curriculum, Uncategorized

Speaker Bio(s)

Krista Greear

An enthusiastic, data-driven individual, Krista is passionate about inclusivity. With 12 years of experience in higher education accessibility, Krista’s focus is to accelerate the educational landscape regarding digital content. Her expertise is in document and video accessibility, although is interested in web and application accessibility as well.

Leveraging her Master of Education in Educational Technology, Krista is interested in the intersection of accessibility, inclusion, and instructional design. She is excited about improving the educational experience for all students by working with administrators, faculty, and students to make changes at a system level.