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Digital Accessibility Maturity Model: Measuring Program Progress in a Complex World

Proposal No: 1944

Bios & Handouts

Speaker(s)

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Length of Session (in hours): 1-hrFormat: Lecture Expertise Level: All Levels Type of session: Not provided

Summary of Session

An overview of the Digital Accessibility Maturity Model - a tool to help digital accessibility programs measure their development against an objective yardstick, providing a method to grade program development and efficacy against industry wide best practices for program implementation.

Abstract

Digital accessibility is a complicated and oftentimes nebulous space. Many organizations have built or are building digital accessibility programs without a clear definition of what a successful program looks like. Roadmaps for accessibility can help understand where to start but a capability model is the best approach for measuring the degree to maturity a program has attained in managing and implementing accessibility. The Digital Accessibility Maturity Model provides a clear and concise method for measuring the development of accessibility programs. The model is split into seven core dimensions which define key areas of a program. These dimensions are, in turn, divided into a set of aspects each of which successful programs must master. The core dimensions include the following: ownership and governance, policy and standards, fiscal and risk management, design and development, testing and validation, support and documentation, and procurement.

Kepoints

  1. Describe the overall Digital Accessibility Model, the core levels of maturity and the behaviors at each level
  2. Best practices, implementation requirements and specific artifacts that must be developed
  3. High-level model evaluation to determine level of maturity in the model and what gaps are present

Speaker Bio(s)

Kim Phillips

N/A - submitter only

Handout(s)