Universal Access – Live, remote note taking for the wider student population


Presented at 8:00am in Westminster IV on Wednesday, November 20, 2019.



  • Kelly Smyth, VP Education & Enterprise, Ai-Media

Session Details

  • Length of Session: 1-hr
  • Format: Lecture
  • Expertise Level: Beginner
  • Type of session: General Conference


Today's student body is increasingly diverse. Whist the Deaf and Hard of Hearing have acknowledged needs, new groups such as those with an autism spectrum disorder (ASD), mental health issues, anxiety and depression and those who have English as an additional language also have access needs. New solutions such as Remote Live note taking can provide universal access for all.


Increasing aspiration in disability groups, ADA support and the attendance of non traditional groups, means that colleges and universities have a more diverse student population than ever before. Students with an ASD, those with mental health issues, students with English as a second language amongst others, such as carers, need access to content but have differing access issues. An answer might be found in Remote Live Notetaking.

For many students listening and writing at the same time is difficult.For those with audio processing issues, shorter concentration spans or difficulty in understanding what is being said, it's even more problematic. Remote,live notetaking with its free transcript offers a second chance at learning. It can be delivered to all students, via a screen, as well as to individual students on a phone or laptop. It is non-stigmatising and can provide a universal answer to all including those student body who may not have declared their difficulty.


  1. The student body is now diverse and includes different disabiliites and many non -traditional groups
  2. The reasons for needing access are also now much more diverse
  3. Universal access can shape our services

Disability Areas

All Areas, Cognitive/Learning, Deaf/Hard of Hearing

Topic Areas

Accessible Educational Materials, Alternate Format, Assistive Technology, Uncategorized

Speaker Bio(s)

Kelly Smyth

Kelly is VP Education and Enterprise for Ai-Media in North America. Her background is in Sales and Marketing and prior to joining Ai-Media she was VP Business Development Kivuto Solutions and VP of Sales at Nelson Education (Cengage). She has extensive experience in Higher Education and has spent more than 20 years supporting educators and teaching and learning specialists to refine their environments to meet the needs of their students.