Tips for collaboration between disability and technology services

Handouts Media

Scheduled at 9:15am in WB II on Thursday, November 16 (2017).



  • Sheryl Burgstahler, Director, Accessible Technology Services, University of Washington
  • Krista Greear, Assistant Director, University of Washington

Session Details

  • Length of Session: 1-hr
  • Format: Lecture
  • Expertise Level: Beginner
  • Type of session: General Conference


How can the quality of the collaboration between disability and IT services on a postsecondary campus be maximized to promote accessible IT? The presenters will share the different roles Disability Resources for Students and Accessible Technology Services play regarding the promotion of accessible IT on University of Washington.


The presenters will share the different roles Disability Resources for Students and Accessible Technology Services play regarding the promotion of accessible IT on University of Washington campuses. For example, Disability Resources for Students attends to the specific needs of students with disabilities registered in and securing approved accommodations through their office. They provide IT accommodations that include captioning videos and reformatting PDF, Word, and other files into accessible formats. On the other hand, Accessible Technology Services takes a more proactive approach to the overall accessibility of IT campus-wide. Accessible technology specialists in this group work with vendors of software procured or developed for use by University units, particularly those outward-facing products and those used campus-wide. Lessons learned will be shared and the audience will contribute collaborative experiences on their campuses.


  1. Disability services and IT units can play different roles in promoting accessible IT
  2. There are examples of effective collaborations at postsecondary institutions
  3. Lessons can be learned from the experiences of other campuses.

Disability Areas

Cognitive/Learning, Deaf/Hard of Hearing, Mobility, Vision

Topic Areas

Administrative/Campus Policy, Uncategorized

Speaker Bio(s)

Sheryl Burgstahler

Dr. Sheryl Burgstahler founded and directs the DO-IT (Disabilities, Opportunities, Internetworking, and Technology) Center and the ATC (Access Technology Center) as part of her role as Director of Accessible Technology Services at the University of Washington (UW). These centers promote (1) the support the success of students with disabilities in postsecondary education and careers and (2) the development of facilities, IT, services, and learning activities that are welcoming and accessible to individuals with disabilities. The ATC focuses efforts at the UW; the DO-IT Center reaches national and international audiences with the support of federal, state, corporate, foundation, and private funds. Dr. Burgstahler is an affiliate professor in the UW College of Education. She developed and taught the Accessibility and Compliance in Online Education online course offered by Rutgers University and currently teaches graduate courses in applications of universal design in higher education at City University of New York and Saint Louis University.

Krista Greear

Krista Greear's love for helping students, technology and data is a great fit for her position as the Access Text and Technology Manager, where she provides accessible textbooks, course packs, articles and other instructional materials. She has served in higher education disability services, providing students with alternate text for 9 years - 4 as a part-time employee at Central Washington University and 5 years full-time at the University of Washington. She is involved with the UW's Web Council, Approaches on Accessibility interest group, Online Advising group and Husky Toastmasters. In her graduate work in Educational Technology, Krista aims to learn more about the tools, content and strategies faculty use to teach online and hybrid courses in order to train faculty how to create accessible-born courses, degrees and programs.