The Future of Closed Captioning

Handouts Media

Presented at 2:15pm in WB II on Thursday, November 17, 2016.



  • Lily Bond, Director of Marketing, 3Play Media

Session Details

  • Length of Session: 1-hr
  • Format:
  • Expertise Level: Not provided
  • Type of session: General Conference


Given the legal climate, this presentation will take a look at future advancements and requirements for closed captioning as they relate to higher education.


While every year is active in the federal and state courts, 2015 saw several cases focused on the accessibility of online content. These cases demonstrate that the Department of Justice (DOJ) and Office for Civil Rights (OCR) are taking a more comprehensive position on digital access and closed captioning, and organizations across industries should take note of the precedents being set to better understand their legal obligations. This presentation will cover the impact of these decisions on current and future requirements for closed captioning at the university level. We will also look at the future of closed captioning itself. How will technology keep up with these requirements? What trends are we seeing in the industry? Will humans always be necessary in the captioning process? How can you utilize captioning to benefit all viewers? This presentation will address these questions and demonstrate some of the technical advancements that are already being developed for closed captioning.


  1. The impact of case law, recent lawsuits, and pending legal updates on closed captioning requirements.
  2. Using closed captioning to implement an advanced, customizable, and searchable video library.
  3. Updates in closed captioning workflows, features, trends, and technical advancements.

Disability Areas

Deaf/Hard of Hearing

Topic Areas

Legal, Web/Media Access

Speaker Bio(s)

Lily Bond

Lily Bond is the Director of Marketing at 3Play Media, which provides closed captioning and transcription services to make video accessible, searchable, and more engaging. Lily oversees marketing programs and content and is responsible for promoting 3Play Media's brand as well as the importance of closed captioning. Lily has authored numerous papers and over 100 articles on the topic of closed captioning, accessibility laws, and emerging standards, and often speaks on the subject. She lives in Cambridge, MA and has been at 3Play Media since 2014.