The A, B, Cs at WCC: Modelling Accessibility On and Off The College Campus

Scheduled at 11:15am in Meadowbrook I/II on Wednesday, November 20.



  • GLORIA ECCLESTON, Director, Online Learning & Services, Washtenaw Community College

Session Details

  • Length of Session: 1-hr
  • Format: Lecture
  • Expertise Level: Beginner
  • Type of session: General Conference


Hear the A, B, Cs of how one community college converted loosely defined accessibility standards in online learning into 508C compliant online course offerings. Explore the strategic initiative created by Washtenaw Community College that brought accessibility to online students by utilizing analytics, campus outreach, and the latest technologies.


In 2007, Washtenaw Community College (WCC) adopted the concept of accessibility in online courses, but it wasn't until 2016 that this grew in to a fully-fledged initiative. The Online Learning Department took on the task of determining scope, as well as creating and executing a strategic plan. Defining what accessibility meant for students was a critical first step. The goal became to bring accessibility to all past, present, and future online courses created at the college. After 26 months, WCC is proud to stand as a model for accessibility on and off of its campus in Ann Arbor, Michigan.


  1. Developed clear objective, defined present & future audience for online courses, then determined standards.
  2. Determined scope of initiative by creating detailed analysis of Blackboard sites & required elements to comply
  3. Strategic plan created & executed with extensive tiered audits, data tracking, training, faculty enlistment.

Disability Areas

Deaf/Hard of Hearing, Vision

Topic Areas

Accessible Educational Materials, Including Accessibility in Curriculum, Uncategorized

Speaker Bio(s)


Director of Online Learning, leading innovative team at Washtenaw Community College in Ann Arbor Michigan. Passion for Excellence in Online Learning, with focus on continuous improvement.