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Solving the compliant document dilemma – a case study in “How to get your organization to create accessible documents.”

| Proposal No: 1896

Bios & Handouts


  • Paul Rayius, Director of Training, CommonLook
  • Logan Trafford, Intermediate Developer - WCAG Compliance, City of Ottawa, Canada

Disability Area:          

Topic Area:                

Length of Session (in hours): 1-hrFormat: Lecture Expertise Level: BeginnerType of session: Not provided

Summary of Session

The presenters will discuss techniques, tools, and best practices for authors and document remediators to create accessible PDF documents using Microsoft Word, Adobe Acrobat, CommonLook Office and CommonLook PDF software. A case study will be presented by the City of Ottawa, Canada.


NetCentric Technologies and the City of Ottawa, Canada, will discuss Section 508, WCAG 2.0, and PDF U/A criteria, how these standards apply to PDF documents, and how these two organizations collaborate to achieve and maintain adherence to accessibility regulations. In conjunction with a demonstration of CommonLook Office, tips, suggestions, and solutions will be provided to document authors using Microsoft Word, to more quickly and efficiently create accessible and compliant PDF documents. In addition, a demonstration of the CommonLook PDF software will show participants solutions for making existing PDF documents conform to accessibility standards. Likewise, document testing solutions will be presented to accurately verify that documents are compliant. Finally, the City of Ottawa will discuss how these solutions have all been implemented in a “real world” scenario.


  1. Document authoring for accessibility
  2. Accessible PDF creation and remediation
  3. CommonLook software solutions

Speaker Bio(s)

Paul Rayius

Since 2013, Paul has helped a variety of organizations, including healthcare, government agencies (local, state and federal), financial institutions, and colleges and universities meet their PDF accessibility needs. In addition to his expertise with the CommonLook suite of tools for testing, creating and remediating PDFs, he is also well versed in accessibility standards including Section 508 (including the recent “refresh”), Health and Human Services (HHS), WCAG 2.0 and PDF/UA. Paul is a member of the IAAP (International Association of Accessibility Professionals) and serves on various committees for the CPACC exam, WAS, and BOK. In addition, he is a member of the PDF Association and participates in the PDF/UA Competence Center and the PDF/UA Technical Working Group. Paul also participates in, and moderates, several online accessibility groups and forums. Prior to joining the CommonLook team, Paul graduated with a BMe in Instrumental Music Education from Florida State University and taught middle school band for 11 years. In his spare time, he enjoys various outdoor activities and is an avid lacrosse player and geocacher.

Logan Trafford

Logan is the WCAG compliance specialist for the City of Ottawa, working out of the Corporate Accessibility Office. With over 12 years experience as a web designer and Team Lead within IT, Logan has dedicated his efforts over the last seven years to increasing awareness throughout IT and the rest of the Corporation with regard to WCAG compliance. In the last two years he has taken on a direct role as a Corporate Trainer pertaining to the creation of Accessible Documents which include MS based docs, PDF and of course CSS/HTML web pages. He is actively involved in various WCAG based committees such as the WCAG Working Group for all public organizations within the City of Ottawa (including hospitals, colleges/universities and government agencies) and the WCAG Sub-Committee of Municipal Information Systems Association (MISA – Ontario) where he was a key contributor in the development of an Accessible Documents Toolkit for municipalities across the province.