Mobile: what not to do

Handouts Media

Presented at 3:30pm in WB II on Wednesday, November 16, 2016.



  • Gian Wild, Ms, AccessibilityOz

Session Details

  • Length of Session: 1-hr
  • Format:
  • Expertise Level: Intermediate
  • Type of session: General Conference


Mobile is ubiquitous these days: with people spending more time on mobile devices than desktop. So what does this mean for mobile web sites? Gian shows some good and some very very bad examples of mobile accessibility.


Mobile accessibility is different to desktop accessibility; there are a whole lot more devices, screen sizes, operating systems and browsers. What this means for accessibility is that things can often go very very wrong and unfortunately it is not a case of just following WCAG2. Gian Wild looks at some major mobile accessibility failures, and some plain old usability failures as well; and talks about what should be done instead.


  1. Mobile accessibility is not the same as desktop accessibility
  2. Touch accessibility needs to be specifically incorporated into mobile sites
  3. All sites are mobile sites.

Disability Areas

Cognitive/Learning, Deaf/Hard of Hearing, Mobility, Vision

Topic Areas

Web/Media Access

Speaker Bio(s)

Gian Wild

Gian works in the area of web accessibility: making sure web sites and mobile apps can be used by people with disabilities. She spent six years contributing to the international set of web accessibility guidelines used around the world and is also the CEO and Founder of AccessibilityOz. With offices in Australia and the United States, AccessibilityOz has been operating for five years. Its clients include the Department of Prime Minister and Cabinet, Gold Coast 2018 Commonwealth Games, Optus, Seek and Foxtel. A 2017 Australian of the Year award nominee, Gian splits her time between Australia the US. A regular speaker at conferences around the world, in 2015 she presented to the United Nations on the importance of web accessibility at the Conference of State Parties to the Convention on the Rights of Persons with Disabilities.