Document Accessibility, Avoiding Lawsuits and Future Proofing – Tools to be in Compliance

Scheduled at 12:45pm in WB I on Friday, November 22.



  • Dennis Quon, Director, Document Accessibility Solutions, Crawford Technologies Inc.

Session Details

  • Length of Session: 1-hr
  • Format: Lecture
  • Expertise Level: Beginner
  • Type of session: General Conference


Recently, there has been an increasing number of demand letters and lawsuits around Website and Document Accessibility. Education, Governments, and small businesses are not immune. We will consider what tools to use, how should I monitor content and how do I provide the necessary quality assurance to be in compliance for PDF accessibility.


With recent string of Florida lawsuits around websites and documents, accessibility is top of mind for many education institutions, businesses and municipal governments. Once your website is accessible, making digital documents is essential. Organizations need a sustainable, scalable and cost-effective method for document remediation. What should I consider? • Accessible Style Templates? • Training? • How do I identify content that are public facing that needs to be made accessible? • How do I ensure documents are in Compliance and Quality Checked? Organizations need to consider a plan of action. We will discuss technologies to track your accessible and inaccessible digital assets. We will look into what remediation solutions are available. Desktop remediation? Outsourcing? Or perhaps Auto Tagging? We will also look into Quality Assurance and what your need to know for documents to be in compliance.


  1. What tools are available to track my accessible and not accessible digital assets
  2. How to quality check accessible documents for compliance
  3. Tools and techniques to make documents accessible

Disability Areas

Cognitive/Learning, Vision

Topic Areas

Accessible Educational Materials, Administrative/Campus Policy, Alternate Format, Assistive Technology, Information Technology, Legal, Uncategorized

Speaker Bio(s)

Dennis Quon

Dennis B. Quon has over 30 year’s of experience in the document industry and over 10 years of experience in the document accessibility space. Before joining CrawfordTech, Dennis worked for Canadian Federal Government, Xerox and in the role of Vice President of Sales for 13 years at a Canadian Print Service Bureau. Dennis began work in the accessibility space at the University of Ottawa his alma mater. Within Crawford Technologies, Dennis leads the Document Accessibility Services and Solutions business at Crawford Technologies’ business providing accessible documents to the visually challenged and automated software solutions to the transactional document industry. Dennis Is a graduate of the University of Ottawa with a B.Comm specializing in Management Information Systems and a Bachelor’s of Social Science.