Creating a Sustainable Captioning Program at Your Institution

Handouts Media

Presented at 2:30pm in Westminster I on Monday, November 13, 2017.



  • Jane Melander, Instructional Technologist/Designer, Minnesota State University Moorhead
  • Lesley Blicker, Director of Learning and Next Generation Technology, Minnesota State System Office

Session Details

  • Length of Session: 3-hr
  • Format: Lecture
  • Expertise Level: All Levels
  • Type of session: Pre-conference


Join members from Minnesota State, a consortium of 37 colleges & universities, for a session on helping institutions of higher ed develop a sustainable campus-wide plan to address captioning of course videos. The session will cover best practices for creating institutional change and identify practices, workflows, software & vendors for captioning.


This session will help institutions of higher education develop a sustainable campus plan to address captioning of course videos. We have all encountered similar issues (lack of resources, no clear ownership) preventing us from making significant headway in captioning efforts. Join members from Minnesota State who will share a multi-year project to create incremental change within their system’s 37 institutions.

By attending, participants will be able to: • Assess how to garner senior level support for a captioning program and set captioning priorities at their institution. • Understand captioning workflow models and best practices for creating quality captions. • Identify ways to “start small” creating their own captions using the DIY features of YouTube, Kaltura Mediaspace and other available licensed products and services.

This session is geared for higher ed; however, other sectors are welcome. All roles and campus teams are welcome and desired for robust participant interaction.


  1. Assess how to obtain senior-level support for a campus-wide captioning program and set priorities.
  2. Understand captioning workflow models and best practices.
  3. Identify ways to "start small" using DIY captioning features in YouTube, Kaltura Mediaspace, and other apps.

Disability Areas

Cognitive/Learning, Deaf/Hard of Hearing, Vision

Topic Areas

Teaching about Accessibility in Curriculum, Uncategorized, Web/Media Access

Speaker Bio(s)

Jane Melander

Jane Melander spent the majority of her career working in the Minneapolis/St. Paul metro developing training and eLearning for the financial services and manufacturing industries. She joined Minnesota State University Moorhead (her alma mater) in 2010 as an instructional technologist/designer, assisting faculty in using best practices in the design and presentation of their online and blended courses. Together with members of a small grassroots special interest group (SIG) on campus, Jane has been instrumental in advancing awareness of digital accessibility and Universal Design for Learning. SIG members were ultimately successful in pushing for the creation of a new UDL/Digital Accessibility Committee on campus. Jane is a member of the UDL/Digital Accessibility Committee and Captioning sub-committee.

Lesley Blicker

Lesley Blicker has 15 years’ experience in the elearning field including programmatic planning, instructional design, faculty development, and large-scale technology implementations. As Director of Learning and Next Generation Technologies at Minnesota State, a system of 37 colleges and universities, she administers next generation technology projects including roadmapping for the system’s common learning platform. In the past several years, Lesley has been facilitating a multi-year system-wide captioning and accessible technologies effort.

Lesley earned her Masters degree at Metropolitan State University, and decided to return there several years later as adjunct faculty. She caught the online teaching bug in 2003 and has both presented and published on the topic of quality and best practices in online education.