Automating Accessible Documents – Best Practices

Bios & Handouts



  • Dennis Quon, Crawford Technologies Inc.

Session Details

  • Length of Session: 1-hr
  • Format: Lecture
  • Expertise Level: Beginner
  • Type of session: General Conference


Documents need to be made inclusive. Traditionally, this is a manual process. New tools are available to automate the generation of both electronic and traditional alternate formats. We will discuss best practices for remediation and producing accessible documents for all preferences and Assistive technologies.


For those who are blind, partially sighted or have a cognitive disability, accessible electronic document availability is still challenging. For organizations that provide accessible documents, tagging for accessibility is usually slow and costly. With automated tools to facilitate high-volume tagging, and the availability of AI based auto tagging solutions, documents such as PDFs, and HTML documents can now be made accessible easily and quickly. We will discuss strategies to tag, test and present general documents, as well as personal and confidential documents, making them accessible for assistive technologies and inclusive for all. We will identify how automated tagging solutions can efficiently and inexpensively make published educational, informational, and transaction content contained in common documents such as correspondence, statements, invoices, etc. accessible to everyone via web, smartphone or on a PC.


  1. How documents electronic documents can be automated to accessible formats
  2. How documents need to be authored for tagging to accessible formats
  3. What are the best practices for different types of documents to be made inclusive

Disability Areas

Cognitive/Learning, Vision

Topic Areas

Alternate Format, Assistive Technology, Faculty Instruction/Accessible Course Design, Information Technology, Uncategorized

Speaker Bio(s)

Dennis Quon

Dennis B. Quon has over 30 year’s of experience in the document industry and over 10 years of experience in the document accessibility space. Before joining CrawfordTech, Dennis worked for Canadian Federal Government, Xerox and in the role of Vice President of Sales for 13 years at a Canadian Print Service Bureau. Dennis began work in the accessibility space at the University of Ottawa his alma mater. Within Crawford Technologies, Dennis leads the Document Accessibility Services and Solutions business at Crawford Technologies’ business providing accessible documents to the visually challenged and automated software solutions to the transactional document industry. Dennis Is a graduate of the University of Ottawa with a B.Comm specializing in Management Information Systems and a Bachelor’s of Social Science.