ADA and the Internet – Legal Update

Bios & Handouts Videos

Scheduled at 9:15am in WB I on Wednesday November, 16.



  • Beth Crutchfield, Vice President, Policy and Program Services, SSB Bart Group

Session Details

  • Length of Session: 1-hr
  • Format:
  • Expertise Level: Expert
  • Type of session: General Conference


Are you currently the subject of a Settlement Agreement, Consent Decree or Lawsuit or worried that you might be? Join us for a discussion about the ADA, digital accessibility, and the current climate for litigation.


With the increase in Settlement Agreements, Consent Decrees and lawsuits from plaintiffs’ attorneys, many educational organizations are worried about their risk of litigation. As it stands, the ADA does not specifically address the internet, but educational organizations are currently being sued under the ADA. There is quite a deal of confusion about the current interpretation of the law as well as the future of digital accessibility legislation. In this talk, accessibility expert Beth Crutchfield will walk you through the current landscape of legislation and litigation. You will see how the ADA is interpreted in courts across the country and learn how your organization can be prepared for the updates to the ADA expected in the coming years.


  1. Understand the legal, enforcement and regulatory status of the ADA as it applies to web and mobile content.
  2. Understand what steps you should take if you receive a demand letter
  3. Understand how to start addressing accessibility proactively to comply with the projected ADA requirements.

Disability Areas

Cognitive/Learning, Deaf/Hard of Hearing, Mobility, Vision

Topic Areas

Information Technology, Legal, Web/Media Access

Speaker Bio(s)

Beth Crutchfield

As VP of Policy and Program Services for SSB BART Group, Beth brings nearly 20 years of program management and policy implementation experience to the SSB team. Beth joined SSB after working at Capital One Financial for over 19 years where she led complex regulatory programs, including their Digital Accessibility Program.